– Empower Wealth
As a growing business you are always looking for ways to be more efficient, cost effective whilst providing great customer services.
During 2013 our business experienced significant levels of growth within our mortgage division, so we went looking for a back office, loans processing solution. We were recommended to Robyn and Hardt Corporate Services.
From the outset Robyn and her team of loan processing staff were professional and just as important they were very customer focused. Robyn and her team helped us through what was a challenging yet highly successful year for Empower Wealth and we have no hesitation in recommending her services to other businesses looking to outsourcing some or all of their back office processing tasks.
Such a service provides excellent economies of scale as your business is building up, compared to the high cost of a full time staff member to do the role if the work levels only warrants part time outputs. As a fee for service model it certainly something we are pleased we used and we would recommend to others.
Ben Kingsley CEO
– Insignia Finance
I have been using the services of HCS and could not be happier. My business is a small practice with low overheads so the HCS model suits me very well. The initial set up was sympathetic to my needs so we commenced our arrangement on a basis that suited both parties and there were no ‘surprises’ as we worked through the first few loans. Perhaps the most attractive aspect of the HCS service is that I have a dedicated support person who understands my business and has now got to know my preferences & processes. I am also very comfortable with the fee structure in that is a fixed price for each given level of service.
I have now significantly increased my capacity and have retained my variable cost structure by having the support of an experience person who does not have to rely solely upon me for their income. I would have no hesitation in recommending HCS to prospective clients.
– Multi Financial Solutions
“We are very pleased with high quality of service (loan processing) and support provides by Hardt corporate services Pty Ltd. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.”
– Milestone Financial
Milestone needed to cover a staff member being on maternity leave and Hardt have provided the perfect solution for this. They are professional, efficient and flexible and I would highly recommend them.
– Carr Financial Services
I have been using the services of Hardt Corporate Services for about 2 months now. Having a dedicated proactive virtual assistant to take over our loan processing from client sign-up right through to settlement is having a real and positive impact on our business.
Robyn’s focus on providing personal assistants with appropriate industry experience is paying real dividends. Already I am finding that I have more time to devote towards marketing and keeping up the pace with proposals to new clients. Loan settlements are happening more quickly because we have a dedicated resource driving the process.
Next week I am taking a 1 week holiday knowing that my files are in good hands while I am away.
I happily recommend the services of Hardt Corporate Services to any mortgage broker looking to take their business to the next level.
Bruce Carr