Our team is fully conversant with all stages of residential loan processing from application to post settlement.
More importantly, they are all finance industry qualified and located within Australia, meaning you have someone who is experienced with Australian finance regulations right down to state specific requirements and NCCP compliance.
Our white label service means our team is your team. We ensure that one team member sees the application from start to finish. They are backed up with robust workflow systems and a quality assurance system that is second to none utilising cloud-based systems.
Our unique Hardt tracker system means you can follow your loan application from wherever or whenever in the world, 24/7.
Our in-depth experience across many lenders ensures we are up to date on ever-changing credit policies and discharge of mortgage processes. Buying a home is a highly emotional event for your customers, all our team are empathetic to this and every touch point we have with your customer is highly professional and solution focussed on ensuring they have a “delighted” and less stressed experience representing your brand.
This also leads to short lead time for submissions and better loan outcomes for you the broker.